Obviously, I haven’t been writing much. Blah, so what? Maybe I’ve found a new outlet? Not so frustrated now, are we? Now that practices are back in session.
Anyhoo, we found a new singer. Our DJ got a keyboard and was making some funky sounds the other day. I finally got my debts paid off so I can buy better gear. Plus I’m working full time now. Also we couldn’t afford for wife to go to school so she’s working, too.
It’s nice to finally have some extra money and buy some gear.
The first thing I bought was a new amp. Nothing special: a Carvin solid state 2×12. Decent sound, but those speaker buzz when I push the volume past 7. I can’t say I blame them. That’s an awful lot of sound for such little speakers.
Then I was trying to buy some rack gear: a sonic maximizer/compressor (to regulate and enhance the sound), a power conditioner (to clean up the AC supply), and a rack case to hold the racks.
Now here’s where my story gets long.
About a year ago, I bought some gear from Musicians Friend (MF). Included was a Peavey Powered speaker. This is a 270 Watt PA system that would allow me to generate more sound for my (then) singing w/o having to shout so much.
I bought it under the clearance section. The ad said that it came with full warranty. In fact, MF’s used Peavey ads still say they come with full warranty. MF has a fairly generous return policy. You can return most anything for any reason withing the first 45 days.
Well, go figure, my Peavey amp broke down on day 47. No problem, I figure, I’ve got a warranty. Not only that, but I bought the EXTRA protection MF offers at the check out. I called MF, figuring I would talk to Customer Service (CS) and they could help me figure out how to activate my warranty. I did this because the amp came with no paper work, cards, etc. I was directed to Peavey, who took the serial number from the amp, and asked if I was “_______” (some name I don’t remember). No, I wasn’t. Well, it turns out the douchebag who owned the amp before me (since it was used) activated the warranty, but when the amp lemoned him, he returned rather than go through Peavey.
Thus, I was informed that Peavey DOES NOT warranty used equipment.
I’ll try to give you the montage version, but I called MF, Peavey, and the third rate insurance company (who informed me that the extra insurance was void since they only EXTEND the original manufacter’s warranty, I was null and void, MF should have never offered me their coverage, and that my coverage was thereby nullified (btw: purchasing equipment w/ Visa, MC, and American Express gives you that same coverage that MF offers at checkout. I know because I checked) multiple times over the next month. Finally I bullied my way to talk to a manager and demanded my money back due to fraud. He sent me a return slip right away and I mailed the amp back the same day.
Long story short, MF has the WORST Customer service I have ever encountered.
This time around, I didn’t want to deal with MF. I found a website call music123.com. Though the website looked strangely familiar to MF’s site, nothing on the site indicated they were affiliated. I bought the rack gear and the rack from there.
First, I got the power condition. It ONE piece of packing paper which did nothing to prevent it from rattling around. I plugged it in and it still worked. So no problems there. Then I got the rack. But it wasn’t a rack for rack gear, but a drum rack. I didn’t even open up the box. I got on the phone and called up music123. The dude I talked to said I would get a return label in the next two hours.
The next day I check my email. When I saw no return label, I emailed music123.com. The return msg said that my msg was received and that it would take up 24 hours to get a response. On Monday, w/ still no response or return label, I called up again. Talked to someone who actually sounded like he didn’t toke for a living, who said that the previous guy forgot to add the “.com” to my email address.
This morning, I got the return tag. Sure enough, it’s being mailed back to Musician’s Friend. The label came directly from UPS, so I doubt that they fucked that one up. More than likely my gut instinct was confirmed: I got MF’d again.